Webinar link and an opinion poll
If you want to increase the attendee rate for your webi [...]
View ArticleBuilding community actually requires work
Strangely, one of the things my PhD work is about is wh [...]
View ArticleRecording of Why your customers are mad at you
The webinar went well with lots of good questions and c [...]
View ArticleHow do people use social media to get help about products?
In the last poll I ran, I asked about how people use pr [...]
View Article“No you don’t”– new customer management strategies
Over the last few months, I’m noticing a trend I [...]
View ArticleSocial Media and Product Docs Results Available
This fall, I ran an opinion poll, asking people how the [...]
View ArticleInsert your project management metaphor here
If I were of a mind, I could make the connections betwe [...]
View ArticleIt’s opinion poll time again
You may recall that I ran an opinion poll about this ti [...]
View ArticleEbook sale for the month of June 2013
My birthday is the end of June and you get a present. F [...]
View ArticleMost companies don’t understand their customers
In my experience, most companies don’t understand […]
View ArticleStructuring and socializing content
I’ve been thinking about content and structure re […]
View ArticleTaxonomies and folksonomies
While I was at Lavacon last week (a great conference if […]
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